As a Chatime Store Manager and Leader you are responsible for upholding values and standards in daily operations. This position is responsible for ensuring the team connections during the shift including managing shift requirements for labor, customer service and employee task. Overall making it a fun environment for our team and customers!
- Command high standards of themselves, working for the greater good of the Company
- Focus on meeting and exceeding sales goals
- Grow sales by delivering top-quality products through timely and friendly service in clean, pleasant surroundings
- Recruit and hire efficient and friendly Team Members
- Train and develop the Team to deliver excellent guest service each day -- providing regular feedback and coaching
- Lead by example, dividing time equally among employees and guests
- Channel successful sales and marketing efforts with local communities
- Create a fun and inviting work place for the Team.
- At least 1 year of restaurant or retail management experience
- High school diploma or equivalent
- recruiting, training and basic computer skills
- Flexible work schedule, including nights, weekends and some holidays
Skills and Abilities
-Ability to use discretion in providing direction to team members
-Knowledge of retail environment
-Effective oral communication skills
-Strong interpersonal skills
-Strong problem solving skills
-Ability to work in a fast-paced environment
-Ability to deliver top quality customer service
-Ability to work in a team setting
The physical demands of this position are frequent, continual, intermittent flexing or rotation of the wrist and spine, hearing, seeing, speaking, carrying , bending, walking, kneeling, reaching, pushing, pulling, lifting up to 30 pounds, and being able to stand to 8 hours, and the ability to accomplish the physical requirements with or without reasonable.
The duties of this position may change from time to time. Chatime, Publika and Doof and Knird LLC reserves the right to add, delete or modify these duties and responsibilities as its sole discretion. This job description is intended to describe the general level or work being performed. It is not intended to be all-inclusive