As a Chatime Team Member, you create the Chatime Experience for our customers by providing a worldwide standard of customer service with prompt service, quality beverages and products, and maintaining a clean and efficient store environment.

You will be responsible for modeling and acting in accordance with Chatime’s guiding principles and best of all, you’ll be part of a company and brand that is consistently growing and changing the way people enjoy tea and coffee beverages.


Key Responsibilities

-Acts with integrity, honesty and knowledge that promote the culture, values and mission of Chatime. 

-Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.

-Anticipates customer and store needs by constantly evaluating environment and customers for cues. 

-Follows Chatime’s operational policies and procedures, including those for cash handling, safety and security, to ensure the safety of all groups during each shift. 

-Maintains a clean and organized workspace to ensure safety and the ease of locating resources and product as needed.

-Maintains regular and consistent attendance and punctuality.

-Consistently provides quality beverages for all customers by adhering to all recipes and presentation standards of Chatime. 

-Follows health, safety and sanitation guidelines for all products and equipment usage.



-No previous experience required


Skills & Abilities

-Ability to learn quickly

-Ability to understand and carry out oral and written instructions and request clarification when needed 

-Strong interpersonal skills

-Ability to work in a fast-paced environment

-Ability to work in a team setting

-Ability to build relationships


Physical Requirements

The physical demands of this position are frequent, continual, intermittent flexing or rotation of the wrist and spine, hearing, seeing, speaking, carrying , bending, walking, kneeling, reaching, pushing, pulling, lifting up to 30 pounds, and being able to stand to 8 hours, and the ability to accomplish the physical requirements with or without reasonable. 

The duties of this position may change from time to time. Chatime, Publika and Doof and Knird LLC reserves the right to add, delete or modify these duties and responsibilities as its sole discretion. This job description is intended to describe the general level or work being performed. It is not intended to be all-inclusive.